De-escalation Skills: Core Concepts

Respond to situations of grief and loss with skill and sensitivity.

Manage staff in non-clinical roles using reflective supervision techniques.

Apply a strengths based approach to supporting people living with mental health challenges and disability.

People often experience both mental health challenges and alcohol and other drugs (AOD) issues. The intersection of mental health and AOD use is recognised as presenting complex challenges across both domains. This course examines each challenge and its interrelationship with the other.

Build confidence to safely and effectively de-escalate challenging situations.

This course is designed to support workers to recognise when a person is becoming distressed or when their behaviour is escalating, and it provides a set of tools and strategies to respond in ways that are likely to result in positive outcomes.

summarise

This workshop discusses talking safely with someone who has been impacted by trauma and teaches simple strategies to support recovery, respond to someone experiencing triggers and improve the experiences of people impacted by trauma when seeking support.

This course examines the nature of boundaries and how to work within boundary frameworks while maintaining care and compassion.

Refresh your knowledge and your Mental Health First Aid accreditation.

This course provides tools in helping to identify and respond to mental distress in people with any kind of disability (including co-existing disability).

Balance professional boundaries with responsible workplace practice and compassionate client support.

Build connection and confidence to provide practical, solution-focused support.

This course facilitates an understanding of what meditation is, how it works and most importantly provides experiential, person-centred learning in a safe environment. The course strips meditation from any religious orientation; grounding it in a secular, rational perspective suitable for all.

Build confidence to respond safely and effectively to mental health challenges and crisis.

Understand and respond to the complex relationship between co-occurring mental health and alcohol and other drug challenges.

Work safely and confidently with clients using trauma informed principles.

Safely and confidently de escalate challenging situations when working with young people.

Develop an understanding of mental health challenges in older people to support safe, person centred practice.

Become an accredited Mental Health First Aider and confidently respond to adults experiencing mental health challenges or crisis.

Create and sustain a mentally healthy workplace culture.

Apply positive psychology practices to strengthen wellbeing and resilience.

Develop understanding and practical skills to support people who self harm.

Plan and support clients’ mental health recovery, using a person-centered approach.

Develop a toolkit for supporting clients with co-occurring mental health and alcohol and other drug challenges.

If you have lived/living experience as a consumer, carer or family member and want to share your experience, this professional development opportunity may be for you. This workshop series will be facilitated by the WAAMH Lived Experience Engagement Coordinator.

The 2026 WA Mental Health Awards will be held at The Duxton Hotel on Friday, 9 October. Finalists will be recognised and the winners will be announced at this special event.

Recognise the impact of vicarious trauma and build practical strategies to strengthen resilience and wellbeing.

This introductory workshop is delivered in partnership with Guest Trainer Kim Hutchinson from What Unites and offers a clear and practical overview of neurodiversity and neurodivergence in the workplace.

Build on existing knowledge and refresh your skills when using trauma informed principles, in this half-day version of Being Trauma Responsive.

Balance professional boundaries with responsible workplace practice and compassionate client support, in this half-day version of Navigating Professional Boundaries.

One in four Australians will experience a mental illness at some point in their lives. That means that at any given point, a proportion of your workforce is either experiencing, heading towards or recovering from a mental health challenge or disorder.

Based on the foundations learned in Reflective Supervision – A Non-Clinical Approach, strengthen your supervision practice with practical tools, frameworks, and action planning.

Share your lived experience with confidence and purpose. Expressions of Interest - Now Open! Applications close on 31 st December 2026.

Build resilience, manage stress and create practical plans to navigate workplace challenges.

Join the Western Australian Association for Mental Health at the 2026 Annual General Meeting.