Upcoming training & events

Thu 21 May 2026

9:00 AM - 1:00 PM (4 hours)

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.

25 - 26 May 2026

2 days, 9:00 AM - 4:30 PM

A two-day interactive course, MHFA will equip you with the skills and resources to recognise and respond appropriately to someone experiencing a mental health crisis, until professional help arrives.

Thu 11 Jun 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

** 2 for 1 offer now available**. One in four Australians will experience a mental illness at some point in their lives. That means that at any given point, a proportion of your workforce is either experiencing, heading towards or recovering from a mental health challenge or disorder.

Fri 12 Jun 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This course was developed to provide participants with practical tools that they can use in their work as well as in their daily lives to build and maintain resilience and a sense of wellbeing. The course blends theory/practical activities to provide a pathway to an improved sense of wellbeing.

Wed 17 Jun 2026

9:00 AM - 1:00 PM (4 hours)

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.

Thu 18 Jun 2026

9:00 AM - 1:00 PM (4 hours)

The Being Trauma Responsive course has recently been revised for delivery as a half-day online learning session and is an ideal refresher course for those with a foundational understanding of this topic. This workshop will explore how to safely engage with someone affected by trauma and provide practical strategies to support their recovery.

Mon 22 Jun 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

Build capacity to support others who self-harm. As well as the knowledge component, participants will develop their practical skills by using practice tools to respond to real-life scenarios.

Mon 29 Jun 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

Increase confidence to safely de-escalate an event. This course is designed to assist in the understanding of emotional escalation, triggers, distress, sense of the adolescent self and coping strategies to effectively de-escalate an adolescent.

Thu 9 Jul 2026

9:00 AM - 1:00 PM (4 hours)

Participants will explore how self-care, reflective practice and awareness of power dynamics support ethical interactions. The course also covers essential strategies for navigating boundaries, responding to breaches and aligning with organisational policies in a way that remains ethically responsive. Designed for those seeking a strong foundation, this condensed program focuses on core principles rather than in-depth appliation.

Tue 14 Jul 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

Participants will learn how to recognise early warning signs in themselves and others, understand the impact of sustained exposure to trauma and apply proactive measures to reduce risk and maintain personal wellbeing.

15 - 29 Jul 2026

3 x half days, 12 noon to 4pm

Share your lived experience with confidence and purpose. Expressions of Interest - Now Open! Applications close on 4 June 2026.

Thu 16 Jul 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

Many non-counselling professionals find themselves in day-to-day situations where they are called to support another person emotionally, such as responding to someone experiencing distress, anger, confusion, anxiety or fear.

Mon 20 Jul 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This course is designed to assist individuals to recognise when a person is becoming distressed or when their behaviour is escalating, and it provides a set of tools and strategies to respond in ways that are likely to result in positive outcomes.

Wed 5 Aug 2026

9:00 AM - 1:00 PM (4 hours)

This advanced program is designed for participants who have previously completed WAAMH’s Reflective Supervision – A Non Clinical Approach foundation course. Scheduled at least 12 weeks after the initial training, this timing enables participants to consolidate foundational knowledge, apply key concepts within their practice, and return with practical insights that enrich the applied learning experience.

Thu 6 Aug 2026

9:00 AM - 1:00 PM (4 hours)

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.

Tue 11 Aug 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This workshop discusses talking safely with someone who is impacted by trauma and teaching simple strategies to support recovery, respond to someone experiencing triggers and improve the experiences of people impacted by trauma when seeking support.

Wed 12 Aug 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This course will look at how effective supervision plays a strong role in attracting, retaining, and providing ongoing support to a motivated and highly skilled workforce.