Upcoming training & events

Thu 9 Apr 2026

9:00 AM - 1:00 PM (4 hours)

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.

Tue 14 Apr 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

Participants will learn from this course how to establish and build safe and person-centered relationships that are strengths-focused. Participants will also learn practical strategies to support their clients with their recovery goals.

Wed 15 Apr 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This course provides tools in helping to identify and respond to mental distress in people with any kind of disability (including co-existing disability).

Wed 29 Apr 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

Many non-counselling professionals find themselves in day-to-day situations where they are called to support another person emotionally, such as responding to someone experiencing distress, anger, confusion, anxiety or fear.

Thu 30 Apr 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

**BUY TWO PLACES, AND GET ANOTHER PLACE FOR FREE!** This course explores the common mental health challenges faced by older people, key risk factors, the signs and symptoms and the co-occurrence of mental health and other issues, including cognitive and physical health difficulties.

Thu 7 May 2026

9:00 AM - 1:00 PM (4 hours)

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.

Fri 8 May 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

Participants will learn how to recognise early warning signs in themselves and others, understand the impact of sustained exposure to trauma and apply proactive measures to reduce risk and maintain personal wellbeing.

Mon 11 May 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This course will look at how effective supervision plays a strong role in attracting, retaining, and providing ongoing support to a motivated and highly skilled workforce.

Thu 14 May 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This workshop discusses talking safely with someone who is impacted by trauma and teaching simple strategies to support recovery, respond to someone experiencing triggers and improve the experiences of people impacted by trauma when seeking support.

Fri 15 May 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This course is designed to assist individuals to recognise when a person is becoming distressed or when their behaviour is escalating, and it provides a set of tools and strategies to respond in ways that are likely to result in positive outcomes.

Tue 19 May 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This course explores the importance of professional boundaries and how to navigate them while delivering care with empathy and respect. Through theory and practical strategies, participants will reflect on their current practice, identify areas for improvement and develop skills to strengthen ethical and compassionate client interactions. Maintaining clear boundaries is essential for building trust and ensuring effective, responsible care in client-facing roles.

Thu 21 May 2026

9:00 AM - 1:00 PM (4 hours)

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.

25 - 26 May 2026

2 days, 9:00 AM - 4:30 PM

A two-day interactive course, MHFA will equip you with the skills and resources to recognise and respond appropriately to someone experiencing a mental health crisis, until professional help arrives.

Fri 5 Jun 2026

9:00 AM - 1:00 PM (4 hours)

This introductory workshop offers a clear and practical overview of neurodiversity and neurodivergence in the workplace.

Thu 11 Jun 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

One in four Australians will experience a mental illness at some point in their lives. That means that at any given point, a proportion of your workforce is either experiencing, heading towards or recovering from a mental health challenge or disorder.

Fri 12 Jun 2026

9:00 AM - 4:30 PM (7 hours 30 minutes)

This course was developed to provide participants with practical tools that they can use in their work as well as in their daily lives to build and maintain resilience and a sense of wellbeing. The course blends theory/practical activities to provide a pathway to an improved sense of wellbeing.

Wed 17 Jun 2026

9:00 AM - 1:00 PM (4 hours)

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.

Thu 18 Jun 2026

9:00 AM - 1:00 PM (4 hours)

The Being Trauma Responsive course has recently been revised for delivery as a half-day online learning session and is an ideal refresher course for those with a foundational understanding of this topic. This workshop will explore how to safely engage with someone affected by trauma and provide practical strategies to support their recovery.