De-escalation Skills: Core Concepts- Online

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.

Description

Target Audience: This course is suitable for individuals and workers in a wide range of frontline and support service delivery roles.

Sometimes people respond to circumstances and triggers in ways that can be challenging for workers to manage. Often this is as a result of the person’s distress or frustration and can be exacerbated by environmental factors.

 This course will support participants to:

  • Increase their knowledge and understanding of the impact escalation has on the brain and body and how that affects behaviour and reasoning
  • Develop an awareness of the required skills and strategies in using the 3-step model for de-escalation

What's included

  • Interactive, up-to-date content based on the latest research.
  • Practical, real-world examples to consolidate learning.
  • Comprehensive take-home resource book with links to further resources.
  • Wellness Responder services to create a trauma-informed training environment.
  • Maximum of 20 places available.
  • Certificate of Attendance.

Location

Zoom Platform

Pricing

Full Members $152.00
Associate Members $171.00
Standard $190.00

Become a WAAMH member for as little as $15 and save up to 20% on the cost of all training and events!

Customise this course

Want to run this course in-house and save on individual registration fees? 

Our custom and bespoke training options are tailored to your team’s unique needs and service environment.

Learn more about our custom and bespoke training, suitable for up to 20 staff and delivered at a location of your choice, right across WA.

Meet the team

Learn more about our training team, including our accredited Trainers, Lived Experience Speakers and Wellness Responders.

Get in touch

For further information or to register your interest for a future course, please get in touch at (08) 6246 3000 or training@waamh.org.au.

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