De-escalation Skills: Core Concepts- Online

The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or when a situation is escalating, and it provides a set of tools and strategies to respond in ways that are likely to result in positive outcomes.

People often experience both mental health challenges and alcohol and other drugs (AOD) issues. The intersection of mental health and AOD use is recognised as presenting complex challenges across both domains. This course examines each challenge and its interrelationship with the other.

Participants will learn from this course how to establish and build safe and person-centered relationships that are strengths-focused. Participants will also learn practical strategies to support their clients with their recovery goals.

This workshop discusses talking safely with someone who has been impacted by trauma and teaches simple strategies to support recovery, respond to someone experiencing triggers and improve the experiences of people impacted by trauma when seeking support.

Designed to help both professionals and those touched by grief to understand its complexities and explore links with mental health and personal wellbeing.

Increase your knowledge and understanding of positive wellbeing, resilience and mental health strategies using positive psychology practices.

This course examines the nature of boundaries and how to work within boundary frameworks while maintaining care and compassion.

This course is an introduction to the broad spectrum of mental health challenges and is a good foundation for workers who need a solid understanding in this area and who want to develop their skills using practice tools to respond to real-life scenarios.

Build capacity to support others who self-harm. As well as the knowledge component, participants will develop their practical skills by using practice tools to respond to real-life scenarios.

This course provides tools in helping to identify and respond to mental distress in people with any kind of disability (including co-existing disability).

This course provides participants with the opportunity to practice using a range of tools that can be applied to a wide range of issues, in their practice as well as in their daily lives.

The course explores the concept of change - including but not limited to global changes such as COVID - and considers its impact on our work and our wider environment.

This course explores the common mental health challenges faced by seniors, key risk factors, the signs of symptoms of mental health challenges and the co-occurrence of mental health and other issues, including cognitive and physical health difficulties.

The Being Trauma Responsive course has recently been revised for delivery as a half-day online learning session and is an ideal refresher course for those with a foundational understanding of this topic. This workshop will explore how to safely engage with someone affected by trauma and provide practical strategies to support their recovery.