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Wed 29 Apr 2026
9:00 AM - 4:30 PM (7 hours 30 minutes)
Many non-counselling professionals find themselves in day-to-day situations where they are called to support another person emotionally, such as responding to someone experiencing distress, anger, confusion, anxiety or fear.
Thu 30 Apr 2026
9:00 AM - 4:30 PM (7 hours 30 minutes)
**BUY TWO PLACES, AND GET ANOTHER PLACE FOR FREE!** This course explores the common mental health challenges faced by older people, key risk factors, the signs and symptoms and the co-occurrence of mental health and other issues, including cognitive and physical health difficulties.
Thu 7 May 2026
9:00 AM - 1:00 PM (4 hours)
The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or a situation is escalating. This condensed half-day refresher course is ideal for those with a foundational understanding of this topic and who is seeking practical tools and strategies to effectively respond in ways that promote positive outcomes.
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Flexible learning options
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Public courses
Face to face courses which are promoted on your website where anyone can register on them.
Live online
Live and interactive online sessions run over a webinar. Everyone on the session can talk to each other, share their screens, and if they have a webcam, share their video.
In-house private
Courses run for a specific group of people which have been customized to meet their learning outcomes.
Elearning
Self-paced modules that are completed online, at the learner’s own pace.
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View our range of courses
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